Jobs and Applications Guide

Project Background This project was completed for CareerBuilder in the fall of 2017. The purpose of this project was to revise the Jobs and Applications User Guide after a major user interface update. Software Used Microsoft Word Snagit Adobe InDesign Brainshark Microsoft OneDrive Project Role For this project, I revised the copy and screenshots in the user guide to reflect changes in the look and functionality of the software. Work...

Knowledge Base Articles

Project Background This project was completed for CareerBuilder in the summer of 2017. The purpose of this project was to create a self-service knowledge base of articles for clients who use CareerBuilder’s software. Software Used Microsoft Word Snagit Salesforce Knowledge Project Role For this project I created around 200 support articles for different CareerBuilder software products within a 2 month timeframe. Work Process My process to create each article was...

Applicant Tracking Guide

Project Background This project was completed for CareerBuilder in the spring of 2017. The purpose of this project was to create a guide that Applicant Tracking administrators can follow during implementation to test administrative functions and also continue to use as a quick reference after their Applicant Tracking system goes live. Software Used Microsoft Word Snagit Adobe InDesign Brainshark Microsoft OneDrive Project Role For this project I referenced technical software...